Last updated: December 2024
The information contained on this website and in our service communications is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk. In no event will Genus Car Care be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or our services.
Through this website you are able to link to other websites which are not under the control of Genus Car Care. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Our car care services are provided on an "as is" basis without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or expectations, or that they will be uninterrupted, timely, secure, or error-free. The quality and results of our services may vary depending on the condition of your vehicle and other factors beyond our control.
We reserve the right to refuse service to any customer for any reason, including but not limited to safety concerns, inappropriate behavior, or violation of our terms and conditions. We also reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Our services are not intended to replace regular vehicle maintenance or address mechanical issues. We focus on cleaning, detailing, and cosmetic improvements only. Customers are responsible for ensuring their vehicle is in proper working condition and for addressing any mechanical or safety issues through appropriate automotive professionals.
We are not responsible for any pre-existing damage to your vehicle, including but not limited to paint defects, scratches, dents, rust, or mechanical issues that existed prior to our service. While we take every precaution to protect your vehicle, we cannot guarantee that our services will not reveal or highlight existing damage that was not previously visible.
Customers are encouraged to inspect their vehicle before and after our services and to report any concerns immediately. We will document the condition of your vehicle before service begins, but customers should also take their own photographs if they have specific concerns about existing damage.
We reserve the right to refuse service or to modify our service approach if we identify conditions that may pose a risk to our staff, equipment, or your vehicle. This includes but is not limited to electrical issues, structural damage, or hazardous materials in or on the vehicle.
Our services may be affected by weather conditions, including rain, extreme temperatures, high winds, or other environmental factors. We reserve the right to reschedule or modify services due to weather conditions that may affect the quality of our work or the safety of our staff and customers.
We are not responsible for any damage to your vehicle that may occur due to weather conditions after our service is completed. This includes but is not limited to damage from rain, hail, extreme temperatures, or other weather-related events that occur after you leave our facility.
Customers are advised to check weather conditions before scheduling services and to consider the potential impact of weather on their vehicle's appearance and condition. We may recommend alternative service times or protective measures based on current or forecasted weather conditions.
We use professional-grade products and equipment, but we cannot guarantee that these products will be compatible with all vehicle types, paint finishes, or materials. Some vehicles may have special requirements or restrictions that limit the services we can provide safely and effectively.
We are not responsible for any adverse reactions between our cleaning products and existing treatments, coatings, or modifications on your vehicle. Customers are encouraged to inform us of any special treatments, coatings, or modifications that may affect our service approach.
Our equipment and products are regularly maintained and updated, but we cannot guarantee that they will be available at all times. Equipment failures or product shortages may require us to reschedule services or use alternative methods that may produce different results.
Customers are responsible for removing all personal belongings, valuables, and important documents from their vehicle before our service begins. We are not responsible for any items left in the vehicle during service, including but not limited to electronics, jewelry, cash, documents, or other personal property.
While we take reasonable precautions to protect your belongings, we cannot guarantee their safety during our services. Items may be moved, covered, or exposed to cleaning products, water, or other elements during the service process.
If items are found in your vehicle after service completion, we will make reasonable efforts to contact you and arrange for their return. However, we are not responsible for any damage, loss, or theft of items left in your vehicle during our services.
Our services involve the use of cleaning products, water, and equipment that may pose health or safety risks to individuals with certain medical conditions, allergies, or sensitivities. Customers are responsible for informing us of any health concerns or restrictions that may affect their ability to receive our services safely.
We use eco-friendly and biodegradable products whenever possible, but some products may still contain chemicals that could cause allergic reactions or other health issues. Customers with known sensitivities should consult with their healthcare provider before scheduling services.
Our staff is trained in proper safety procedures and the use of personal protective equipment, but customers are responsible for their own safety while on our premises. We are not liable for any injuries or health issues that may occur due to customer negligence or failure to follow safety instructions.
All prices quoted on our website or in communications are subject to change without notice. We reserve the right to modify our pricing structure, service offerings, or availability at any time. Existing bookings will be honored at the originally quoted price, but new bookings may be subject to updated pricing.
Service availability may be limited by factors such as staff availability, equipment capacity, weather conditions, or other operational constraints. We will make reasonable efforts to accommodate all service requests, but we cannot guarantee availability for specific dates, times, or service types.
Special promotions, discounts, or offers may be subject to additional terms and conditions, including expiration dates, usage limits, or other restrictions. We reserve the right to modify or discontinue any promotional offers at any time without prior notice.
We may recommend third-party services, products, or service providers for services that we do not provide directly. These recommendations are provided for informational purposes only and do not constitute endorsements or guarantees of quality, reliability, or suitability.
We are not responsible for the quality, safety, or results of any third-party services or products that you may choose to use based on our recommendations. Customers are responsible for researching and evaluating any third-party services or products before making decisions about their use.
Any relationships or arrangements between customers and third-party service providers are independent of our business relationship with you. We are not liable for any disputes, issues, or problems that may arise between you and any third-party service providers.
To the fullest extent permitted by law, Genus Car Care's liability for any claims arising from our services is limited to the amount paid for the specific service in question. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of use, or other economic losses.
This limitation of liability applies regardless of the legal theory on which the claim is based, including but not limited to contract, tort, negligence, or strict liability. Some jurisdictions do not allow the limitation of liability for certain types of damages, so these limitations may not apply to you.
Our liability is further limited by any applicable insurance coverage and the terms of our insurance policies. We maintain appropriate insurance coverage for our business operations, but this coverage may not extend to all potential claims or damages that may arise from our services.
If you have any questions about this Disclaimer, please contact us at:
Email: legal@genusmsife.org
Phone: +91 42780 75241
Address: 123 MG Road, Sector 15, Gurgaon, Haryana 122001, India
We are committed to addressing your concerns and will respond to all inquiries within 48 hours during business days.